Video chat on your phone.
Settle in before saying hello.

Start somewhere you can stay

Choose a place where you can sit comfortably and hear a reply. Holding a phone at arm’s length quickly becomes distracting, so rest it on a secure stand with the camera around eye level. Keep the microphone clear of your fingers, case flap and soft furnishings.

Avoid starting while walking along a busy road or doing another task that needs your attention. A calm setting helps you notice expressions and pauses. If the only available space is noisy or public, arranging another time is a reasonable choice.

Decide how you want to open HIYAK

The button on this page opens HIYAK Web, where you can log in or register. HIYAK also has mobile apps; the web and app experiences may differ. Use the option supported on your device and check the features available in that version.

If a link opens inside another app’s built-in browser and permissions do not work as expected, try opening the address in your usual standalone browser. This is a troubleshooting step, not a promise of support for every phone or browser. Review any coin cost before starting a call.

A one-minute phone check

• Picture: clean the front lens and check the frame before you start.
• Sound: connect your chosen headset and check that its microphone is available.
• Power: make sure you have enough charge for the conversation you intend to have.
• Privacy: consider who can hear you and what the camera can show.
• Attention: finish urgent tasks first and reduce notifications if you choose to.

Take a moment to find a comfortable portrait or landscape position, then leave it there. Constantly rotating the device can make the experience harder to follow. Ask the other person whether they can hear you before moving into a topic.

Give the connection a fair chance

A phone can move between networks as you move around. Stay in one place for the call instead of relying on a connection that changes from room to room. If the picture keeps stopping, pause the conversation and check the connection before trying again.

Mobile data may count toward your plan, separately from HIYAK coin charges. Data use varies with call conditions and service settings, so there is no single usage estimate that applies to every call. Check your phone’s data-usage information if you need to manage a limited allowance.

Keep the call focused on the person

A phone makes it easy to glance at messages while someone is speaking. Put the device where you can look at the conversation without checking other apps. If you need to respond to an urgent interruption, tell the person and decide whether to finish the call.

Start with something simple: a favorite meal, a recent film or a hobby you both mention. A short exchange with clear attention can be more enjoyable than a longer call full of interruptions. When you need to leave, say so directly and end the call using the service’s controls.